Next steps: We are working on a resolution and will provide an update in an upcoming release. If they do not offer a driver later than 30.0.101.1190, you can check List of Drivers for Intel Graphics for information on how to download and install the latest Intel graphics driver available from Intel directly.

It is recommended to check your Windows device manufacturer's support for the latest version of the Intel graphics driver for your device. Workaround: To mitigate this issue, you can install an Intel graphics driver with a later version than 30.0.101.1190. Home users of Windows are unlikely to experience this issue, as the few affected apps are more commonly used in enterprise environments. Windows devices using updated Intel graphics drivers with a version later than 30.0.101.1190 are not affected by this issue and already have the Intel resolution for this issue installed. This issue might happen intermittently and affects a small number of enterprise apps which use DirectX or Direct3D to render part or all of their content.

You might receive an error with apphelp.dll from apps using DirectXĪfter installing KB5019959 or later updates, you might receive an error with apphelp.dll on Windows devices using Intel graphics drivers with versions 26.20.100.7463 up to 30.0.101.1190.

Windows 10 version 21h2